We at Totem are committed to protecting your privacy.
In case of collection and use of personal data, we wish to maintain transparent for what purpose and how we are processing the personal data we collect. That is why we have prepared this policy.
Information we collect
We collect personal data for the following purposes:
1. Marketing activities
We collect data using the contact forms on our website, from emails sent to us with quotes requests, during fairs and a business meetings from business cards.
We process those data to inform about new products in our offer, to maintain sales and marketing communications about products, services and technologies available in Totem.
Data submission is voluntary, and the legal basis for its collection and use is our legitimate interests or your consent, if for such a consent you have been asked. Our legitimate interests are associated with marketing of our services or delivering information, which we think will be interested to you.
We process the data in this process until the recipient does not express the will that we stop to process them. You can do this at any time by sending an email to firstname.lastname@example.org with such request or by clicking “Unsubscribe” in our newsletter. Upon such request we will store data for a period of expiration of potential claims, but we will not send marketing communications.
We collect information from potential candidates. This is done using email, social networking or dedicated recruitment platforms.
We collect and process this information to recruit employees to our company. Participation in recruitment and submission of personal data is voluntary.
The legal basis for data collection and processing is your consent to submit data contained in your CV. Depending on whether the agreement will cover only one recruitment process or more, the data will be removed after the completion of recruitment or after 2 years.
3. Customer service and order processing
We collect data of individual and business clients and staff of our suppliers. We collect data when you register on our website printonline.totem.com.pl, from email correspondence concerning order processing or in cooperation with our suppliers.
The legal basis of data collection is to fulfill the contract or order obligations with you or your company, to take action on your request prior to signing the agreement and our legitimate interests rely on delivery of goods and services, including accounting and possible debt collection.
Data submission is voluntary, but necessary to provide the services. These data are processed for the period defined in contract or order conditions or until necessary to claim or defend against claims arising from the services provided or according to accounting regulations, whichever is longer term.
4. Web pages Optimization and Internet Marketing
When you visit our website we automatically collected user data, such as IP address, browser type, operating system type and the name of the domain from which you enter our site. We use them to provide statistics regarding use of our website, which helps us to improve quality of the service.
Before using our website, you must accept cookies. In the case of deactivation of these files, the other functions of the website may not work properly.
Further viewing of web pages is treated as consent to the processing of the above data. If you withdraw your consent at the end of a visit to the site, you can delete cookies from “browsing history” (the cache).
How we share your data
We do not sell your data or allow anyone to use them, if it does not result from legally justified purpose.
Totem needs external services providers for IT, logistics, postal and other. They will process the data we collect on our behalf.
Some of our suppliers operate in countries outside the European Economic Area (EEA). Your data can therefore be processed outside the EEA area based on appropriate legal safeguards.
According to current regulations you have the right to demand from us access to your personal data, its correction, removal, limit processing, and the right to transfer the data.
You have the right to complain to a data protection authority about our collection and use of your personal information.
Biuro Urzędu Ochrony Danych Osobowych
ul. Stawki 2
tel. 22 531 03 00
fax. 22 531 03 01
TOTEM.COM.PL COMPANY SP. Z O.O. SP.K , UL. JACEWSKA 89, 88-100 INOWROCŁAW. POLAND